We’re currently in the process of developing an informative and interesting video that explains how the Debt Collection process works at National Mercantile. Below is the basis of the process in dot point form, but the video will explain it further. If you have any questions, or would like to take advantage of our services, please get in touch.
- File referred to National Mercantile
- File loaded and initial demand sent by post / email / SMS
- Telephone demands made and further written demands sent
• Negotiate payment
• Locate a missing customer
• Resolve a dispute
If account still not resolved - Recommendations to client
- Instructions from client
- Litigation Commenced (21 days)
- Obtain Judgment
- Lodge Caveats (security)
- Enforce Judgment
- Warrant / Writ
- Garnishee of Earnings
- Insolvency Action
• Bankruptcy
• Liquidation - Summons for Oral Examination
* At every point during the process the client is updated on the situation and recommendations are given as to the next move.
* At any point during the process, if the debt is paid in full, the funds are sent to the client and the file is closed.
